We strive to provide the best quality of service and value to our customers. We do not charge you if we cannot repair your data file.
PS: Do your due diligance and compare the services of so called 'data recovery' companies on the web who do not do any of their work themselves. Rather, they contract out recovery services to a company like ours to perform the actual conversion or recovery. Also, their fees are outrageous. Compare prices, cut out the middleman and go straight to the source!
We offer the following guarantees:
- We will not charge you if we cannot convert or recover your data file.
- We provide you with upfront pricing information and there will be no hidden charges.
- You can schedule data conversions or data recovery on weekends at no additional charges.
- All data to and from us is via secured FTP servers.
- Your data is 100% safe and secure with us. We delete all files from our servers one week after the recovery or conversion is complete, and you have downloaded the recovered or converted data files.
- For data recovery, we do the recovery in the same version as the source Quickbooks data file. You will not need to upgrade your data file to the latest version of Quickbooks to use the recovered data file.
Our data recovery labs are in Canada and the US. We work with US, UK, Canadian, German, New Zealand and Australian editions of Quickbooks data files.